CargoWise AI

What's actually available in CargoWise today — and what it takes to use it properly.

The Value Pack AI features are live. Most firms have them turned on. Almost none have the workflow configuration to make them work.

The Architecture

How AI agents fit into a CargoWise sea import operation.

Three zones. Three roles. One question: is your system configured so each zone can do its job?

ACCELERATE DELEGATE AUTOMATE PAVE BOARD DIRECT WORK AGENT HANDLED SCHEDULED REVIEWS CHECKPOINT ESCALATIONS PRIMARY HUMAN WORK AI AGENTS — CARGOWISE VALUE PACK CI PARSING LIVE TODAY Reads invoices → extracts line items COMPLIANCEWISE LIVE TODAY Sanctions screening → flags for review CLASSIFICATION ASSISTANT LIVE TODAY AI HS code suggestions → human sign-off SEA IMPORT WORKFLOW SPINE Booking Docs Received Customs Entry CI Parsing ABF Assessment Compliance Billing Sign-off Delivery Human checkpoint Agent-handled step

Available Today · CargoWise Value Pack

Three tools. One question: is your workflow ready for them?

Tool 1

Commercial Invoice Parsing

Reads commercial invoices and extracts line-item data into CargoWise. Eliminates manual data entry on the document processing step. Requires clean milestone configuration to trigger correctly.

Tool 2

ComplianceWise

Automated compliance screening against trade sanctions and restricted party lists. Flags shipments that need human review before customs lodgement. Only works if it fires at the right point in the workflow.

Tool 3

Classification Assistant

AI-assisted tariff classification. Suggests HS codes based on cargo description. Requires a human check at lodgement — statutory responsibility stays with the broker.

The Implementation Gap

Having the tools switched on is not the same as having them work.

The most common failure mode: firms activate the Value Pack AI features against a CargoWise configuration that was never designed for agents. The document parsing triggers at the wrong milestone. The compliance screening fires after the customs entry is already lodged. The classification suggestions go to an inbox nobody watches.

ViAGO audits your CargoWise configuration, maps your sea import workflow against the agent touchpoints, and configures the system so the tools actually do what they're supposed to.

Credential

CargoWise Service Partner

Credential

Authors of the PAVE Certification Programme

Want to know if your CargoWise configuration is agent-ready?

We audit your milestone configuration, map it against the agent touchpoints, and tell you exactly what needs to change before you turn the Value Pack tools on.

Book a workflow audit